REAL ESTATE DEVELOPMENT ERP

The complete developer lifecycle. Connected.

From the first expression of interest to settlement, connect the customer, unit, approval and financial record across your business.

One platform. Eight connected modules.

Inventory provides the commercial foundation. EOIs and bookings convert demand into contracts. Post-sales and receivables manage obligations and cash. Offers and brokers support the sales channel, while procurement applies the same controls to spend.

Offers and broker operations support several stages. Procurement runs alongside the customer journey. These modules are connected functions, rather than eight mandatory sequential steps.

01

One live view of your inventory

Property & Project Management

Define your project structure, units and commercial terms in one controlled record. Sales teams and brokers work from the availability they are authorised to use.

How the workflow runs

  1. Create the project hierarchy

    Configure projects, phases, buildings, floors and unit types in one controlled structure.

  2. Define the unit master

    Capture area, view, orientation, price variants, status and all unit-specific commercial attributes.

  3. Configure commercial rules

    Maintain approved payment plans, discount limits, commission structures and validity periods.

  4. Publish controlled availability

    Release dedicated inventory to selected brokers or RMs, or expose centralized stock to permitted channels.

  5. Transact against live status

    EOIs, offers and bookings reserve or update the same unit record, reducing duplicate commitments.

  6. Govern every change

    Role-based approvals and a complete audit log track status, price, plan and allocation changes.

Controls built into the workflow

  • Role-based inventory visibility
  • Effective-dated pricing and plans
  • Dedicated vs centralized allocation
  • Approval rules for sensitive changes
  • Complete before/after audit history

Ownership and follow-up

Configurable SLAs can monitor price approvals, allocation requests and inventory-release decisions. Automated notifications and escalations keep the commercial team moving without uncontrolled shortcuts.

Problems this module addresses

No single inventory truth

Projects, buildings and units are maintained in separate trackers, so availability can differ between management, sales teams and brokers.

Commercial terms drift

Area variants, prices, payment plans, discounts and commission rules are copied into files that quickly become outdated.

Allocation is hard to govern

Dedicated and centralized stock allocations are difficult to enforce, causing conflicts, duplicate promises and lost opportunities.

Changes lack accountability

Price, status or allocation changes may be made without a reliable record of who changed what, when and why.

Capabilities
Multi-project configuration
Manage multiple developments while preserving project-specific rules and structures.
Status-wise inventory
View available, held, under EOI, booked, SPA-signed, cancelled or transferred units.
Flexible pricing
Support base price, premiums, area variants, standard plans and authorized exceptions.
Allocation governance
Control who can view or transact on selected stock by RM, broker, team or channel.
Audit tracking
Retain the complete history of inventory, status and commercial-term changes.
Bulk operations
Apply controlled updates across selected units while preserving approvals and auditability.
Management visibility
Live availability
Know which units can be sold now and which are blocked, held or allocated.
Inventory ageing
Identify stock that is slow-moving by project, type, price band or channel.
Price realization
Compare listed terms, approved discounts and achieved selling price.
Allocation performance
Measure which brokers, RMs or channels convert dedicated inventory.
Exception monitoring
Track pending price, plan, allocation or status approvals against SLA.
Change accountability
See who initiated, approved and applied every sensitive modification.
Business benefits
One source for downstream modules
EOI, bookings, offers, receivables and commissions use the same unit and terms.
Reduced revenue leakage
Approved pricing and discount limits are embedded before an offer reaches the customer.
Faster sales response
Teams confirm real availability without waiting for spreadsheet reconciliation.
Stronger channel control
Brokers see only permitted inventory and approved commercial options.
Cleaner management reporting
Reports use transactional data instead of manually consolidated trackers.
Scalable launches
New phases and projects follow repeatable, governed setup standards.

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02

Control launch demand from receipt to outcome

Expression of Interest Management

Connect customer registration, receipts, allocation and agreements. Successful EOIs become bookings, while unsuccessful cases follow an approved refund process.

How the workflow runs

  1. Register the EOI

    Capture customer, project preference, source, documents and required consent in a structured record.

  2. Record and validate receipt

    Link payment evidence and financial confirmation directly to the EOI before eligibility.

  3. Apply allocation logic

    Allocate a live unit using configured priority, authority and availability rules.

  4. Generate and sign agreement

    Produce the correct EOI agreement and route it through integrated e-signature.

  5. Convert successful EOIs

    Carry customer, unit, documents and payment information into booking without re-entry.

  6. Refund unsuccessful EOIs

    Initiate a controlled refund with reason, approvals, accounting and customer notification.

Controls built into the workflow

  • Duplicate customer and EOI checks
  • Receipt validation before allocation
  • Configurable allocation authority
  • Integrated agreement and e-signature
  • Refund reason and approval workflow

Ownership and follow-up

SLAs monitor pending receipts, unallocated eligible EOIs, unsigned agreements and refund turnaround. Owners receive reminders; managers see ageing and escalation before customers chase.

Problems this module addresses

Registrations and money are disconnected

Customer details, EOI forms and receipts may be captured in separate systems, making reconciliation slow and risky.

Allocation decisions are opaque

Teams struggle to prove which customer was prioritized, which unit was allocated and which approval governed the decision.

Refunds become an ageing backlog

Rejected or unsuccessful EOIs move through email chains with limited ownership, visibility or financial control.

Conversion performance is unclear

Management cannot easily compare registered, allocated, refunded and converted EOIs by project, source or period.

Capabilities
Structured registration
Capture EOI details, preferences, source, documents and customer consent.
Receipt management
Record EOI collections, validations and financial status against the customer.
Unit allocation
Allocate permitted live inventory with a clear decision and approval history.
Agreement automation
Generate standardized agreements and send for DocuSign or configured e-signature.
Booking conversion
Transfer approved EOI data and payments directly into the booking process.
Quick refunds
Run full or partial refund requests through controlled approvals and accounting.
Management visibility
Lifecycle funnel
Registered vs receipt-pending vs allocated vs refunded vs converted.
Launch performance
Measure demand and conversion by project, unit type, channel and campaign.
Refund ageing
See pending amounts, owners, reasons and SLA breaches.
Allocation status
Track available units, pending decisions and allocation outcomes in real time.
Customer readiness
Identify EOIs blocked by documents, payment confirmation or signatures.
Source quality
Compare conversion and refund rates across brokers, RMs and campaigns.
Business benefits
One customer journey
Registration, receipt, unit and outcome remain connected in one case.
Lower reconciliation effort
Finance and sales work from the same receipt and refund status.
Faster conversion
Approved EOIs become bookings without duplicate data entry.
Better customer experience
Proactive status notifications reduce uncertainty and follow-up calls.
Audit-ready launches
Every allocation and refund decision retains initiator, approver, reason and time.
Reliable demand insight
Management sees genuine demand rather than disconnected registration counts.

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03

Make every booking ready for approval

Bookings & SPA Management

Bring customer information, KYC, commercial approvals, payment checks and signed documents into one booking record before it progresses to the sales and purchase agreement.

How the workflow runs

  1. Create or convert booking

    Start from an approved EOI or create a direct booking against live inventory.

  2. Validate customer and KYC

    Collect CIF/KYC information, documents and validation results through customer self-submission.

  3. Check commercial terms

    Compare price, payment plan and discount against standard policy and approval thresholds.

  4. Confirm financial readiness

    Validate down payment, EOI adjustment and other required charges before approval.

  5. Route configured approvals

    Use system, email or WhatsApp-assisted approvals with full decision capture.

  6. Execute booking and SPA

    Generate agreements, send for e-signature, verify prerequisites and convert to SPA.

Controls built into the workflow

  • Mandatory field and document rules
  • KYC/CIF validation checkpoints
  • Discount and custom-plan authority
  • Finance clearance before approval
  • SPA conversion prerequisites

Ownership and follow-up

SLAs track customer document collection, KYC review, special approvals, payment validation, booking-form signature and SPA execution. Automatic reminders target the actual blocker and owner.

Problems this module addresses

Incomplete cases reach approval

Missing KYC, unsigned forms or unclear customer information creates rework and compliance exposure.

Commercial exceptions bypass policy

Custom plans and discounts can be agreed before authority and margin impact are properly reviewed.

Finance validation arrives late

Down payment and other charges may not be verified before management treats the unit as sold.

Signed documents are fragmented

Booking forms, CIF/KYC records and SPAs remain in inboxes or shared folders rather than one unit file.

Capabilities
EOI conversion or direct booking
Support both sales routes while enforcing the same controlled prerequisites.
Customer self-service
Allow customers to submit CIF/KYC data and documents through a guided digital process.
Special approvals
Route non-standard plans, prices or discounts to the correct authority level.
Multi-channel approvals
Capture formal decisions initiated through system, email or approved WhatsApp flow.
Integrated e-signature
Generate booking agreements and SPAs from approved data and route for signature.
Unit-wise document directory
Store current and signed customer documents in one controlled unit/customer record.
Management visibility
Sales-stage position
Track units from EOI and booking through booking-form signature and SPA.
Payment readiness
Report down payment and other charges as unpaid, partial or fully paid.
Document completeness
Identify missing, expired, rejected or unsigned items before approval.
Approval ageing
See pending approver, reason and SLA for each booking exception.
Signature status
Monitor documents sent, viewed, signed, declined or expired.
Conversion analysis
Compare direct and EOI conversions by project, broker, RM and period.
Business benefits
Cleaner sales recognition
The status “booked” or “SPA signed” is supported by verifiable prerequisites.
Shorter cycle time
Parallel digital collection and validation remove avoidable handoffs.
Lower compliance risk
KYC and mandatory evidence are embedded in the workflow.
Protected margins
Commercial exceptions are visible and approved before commitment.
Finance alignment
Payments and charges are validated within the same transaction.
Complete customer file
Every approved form and signed agreement remains accessible and auditable.

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04

Start the work when eligibility is met

Post-Sales Automation

Configured rules initiate registration, commission and settlement requests. Changes, cancellations and unit movements retain their approval and accounting history.

Registration and commission eligibility are configured for the agreed operating policy. Payment thresholds, signature requirements and approval rules are established during implementation.

How the workflow runs

  1. Detect the trigger

    Rules evaluate payment percentage, SPA signature, dates and other configured eligibility conditions.

  2. Create the request automatically

    The system initiates Oqood, commission, settlement or other post-sales action without manual discovery.

  3. Assign owners and validations

    Route tasks to admin, finance, sales or management with the required evidence.

  4. Approve the business decision

    Apply configured monetary, commercial and operational authority workflows.

  5. Post the accounting impact

    Create expense, refund, adjustment, settlement or other entries from the approved outcome.

  6. Update unit and customer status

    Reflect the final decision across inventory, receivables, broker and customer records.

Controls built into the workflow

  • Rule-based eligibility engine
  • Volume slab and per-unit commission logic
  • Refund type and cancellation authority
  • Controlled customer/contract changes
  • Accounting entries from approved outcomes

Ownership and follow-up

Each post-sales request receives an owner, due date, reminders and escalation path. Dashboards show pending reasons, overdue cases and the financial value awaiting action.

Problems this module addresses

Eligibility is monitored manually

Teams export sold units and check payment percentages or SPA status to identify Oqood and commission eligibility.

Commission calculations are fragmented

Volume slabs, per-unit rules, prior-period eligibility and adjustments are reconciled in spreadsheets.

Cancellations create accounting risk

Refund type, retained amount, unit release and financial reversal may be processed by different teams.

Customer changes lack one history

Plan, price, name, transfer, upgrade, downgrade and early settlement decisions are difficult to trace together.

Capabilities
Oqood registration
Automatically initiate eligible requests and coordinate administration and finance.
Commission management
Support internal, broker and other structures using volume slabs or per-unit rates.
Cancellations and refunds
Control reason, refund type, approvals, accounting and unit release.
Change management
Govern changes to customer, plan, price or contractual attributes.
Transfers and unit movement
Manage transfers, upgrades and downgrades with commercial and accounting impact.
Early settlements
Calculate approved discounts, settle receivables and automate accounting treatment.
Management visibility
Oqood funnel
Sold vs eligible vs requested vs pending vs completed, including pending reason.
Commission position
Sold, eligible, newly eligible, prior-period eligible, adjusted and payable.
Cancellation analysis
Reasons, refund type, financial impact, recovery and unit resale status.
Change register
All contract and customer changes with initiator, approval and effective date.
Settlement forecast
Eligible balances, discount requests, approvals and completed settlements.
SLA ageing
Open post-sales actions by owner, reason, value and overdue days.
Business benefits
Eligibility monitoring
Configured transaction rules trigger action when eligibility conditions are met.
Accurate commissions
The system selects the relevant structure and slab from actual eligible sales.
Automated accounting
Approved events create consistent expenses, refunds and settlement entries.
Faster customer service
Teams work from assigned cases instead of email discovery.
Protected inventory status
Cancelled or transferred units update only after controlled approval.
End-to-end audit
Every post-sale financial and contractual change remains traceable.

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05

Keep every offer aligned with approved terms

Sales Offers Management

Create single or bulk offers from permitted live inventory. Record the user, unit, terms and file version behind each offer.

How the workflow runs

  1. Select permitted inventory

    RM or broker sees only live units released to their role, team or channel.

  2. Choose approved terms

    Select predefined payment plans and discounts within configured limits.

  3. Generate one or many offers

    Create a customer-ready offer for a single unit or controlled bulk selection.

  4. Record the exact output

    Log user, time, unit, price, plan, discount and generated file version.

  5. Share through approved channels

    Distribute the system-generated document without uncontrolled editing.

  6. Measure outcome

    Connect offer activity to EOI, booking and eventual conversion.

Controls built into the workflow

  • Live inventory at generation time
  • Role and channel restrictions
  • Approved plan and discount limits
  • Recorded download and file history
  • Offer-to-booking traceability

Ownership and follow-up

Requests requiring non-standard terms route to the correct approver with SLA, reminders and escalation. Standard offers can be generated immediately without weakening governance.

Problems this module addresses

Offers use stale availability

Downloaded or manually maintained lists can present units that are already held, booked or restricted.

Terms are edited outside policy

Payment plans and discounts may be changed in documents without a controlled approval trail.

Offer distribution is invisible

Management cannot see who downloaded which offer, for which unit, at what time and using which version.

Offer activity is not connected to conversion

High download volumes provide little value when they cannot be linked to bookings or channels.

Capabilities
Controlled availability
Expose only the stock permitted by Property Management.
Single and bulk offers
Generate individual or multi-unit sales offers from approved data.
Predefined plans
Use standard payment schedules maintained centrally.
Standard discount limits
Allow approved flexibility without releasing unrestricted editing.
Download tracking
Record who downloaded what, when and for which unit or customer.
Flexible reporting
Analyze activity, usage, expiry and conversion by user and channel.
Management visibility
Offer activity
Downloads by project, unit, broker, RM, team and period.
Terms used
Payment plan and discount selected for every generated offer.
Inventory exposure
Which units are being actively offered and to which channels.
Exception requests
Non-standard offer terms pending approval or beyond SLA.
Offer conversion
Offers that progressed to EOI, booking, SPA or no action.
Version control
The exact generated file associated with each customer interaction.
Business benefits
Faster customer response
Approved offers are generated from live data.
Consistent proposition
Every channel communicates controlled prices and payment terms.
Reduced mis-selling
Unavailable or unauthorized stock is removed from the selection.
Commercial intelligence
Management sees which inventory attracts activity before conversion.
Channel accountability
Broker and RM activity is measurable at the unit level.
Audit evidence
The released file and its commercial inputs remain traceable.

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06

Connect the contract to collections

Receivables Management

Approved schedules drive instalment invoices and milestone charges. Penalties, waivers, reversals and accounting follow configured contract rules.

How the workflow runs

  1. Activate the contract schedule

    Approved property value, payment plan, dates and milestones become the billing basis.

  2. Generate invoices automatically

    Raise property installments on due dates and other charges when milestones are achieved.

  3. Apply collections and allocations

    Match receipts to the customer and unit with transparent outstanding balances.

  4. Calculate penalties

    Apply SPA-driven rules and route waiver or adjustment requests through authority.

  5. Manage reversals and changes

    Control invoice reversals, revised schedules and approved contractual adjustments.

  6. Post contract accounting

    Automate statement updates, accounting entries and configured revenue recognition.

Controls built into the workflow

  • Contract-based invoice schedule
  • Milestone-triggered other charges
  • SPA penalty rules and waiver authority
  • Controlled reversals and adjustments
  • Integrated accounting and revenue rules

Ownership and follow-up

Collections actions, waiver approvals, reversals and billing exceptions can each carry configured SLAs. Notifications prompt owners before receivables become unmanaged ageing.

Problems this module addresses

Invoices depend on manual calendars

Installments can be missed, delayed or raised with incorrect dates and amounts.

Milestone charges are disconnected

Registration, administration and other charges may not be billed when the contractual event occurs.

Penalty treatment is inconsistent

Calculations, waivers and reversals vary by person when SPA rules are not embedded.

Customer statements do not match operations

Sales, collections and accounting may each present a different balance or status.

Capabilities
Automated property invoices
Create invoices from approved installment dates and values.
Milestone charges
Bill registration or other fees when configured operational events occur.
Penalty engine
Calculate late-payment penalties from SPA terms and outstanding balances.
Waivers and reversals
Route exceptions through documented approval and accounting treatment.
Automated statements
Produce a current statement of account for customer and broker visibility.
Contract accounting
Automate configured accounting events and revenue recognition logic.
Management visibility
Receivables ageing
Outstanding amounts by project, customer, unit, invoice and ageing bucket.
Upcoming cash flow
Future installments and milestone charges from live contracts.
Payment performance
Paid, partial, unpaid and overdue positions by sales cohort.
Penalty position
Calculated, invoiced, waived, reversed and collected penalties.
Billing exceptions
Missing rules, failed postings, pending reversals and approvals.
Customer exposure
One account view combining invoices, receipts, adjustments and balances.
Business benefits
Improved billing discipline
The contract, not a personal reminder, creates the invoice.
Faster collections
Collectors act from current balances and prioritized ageing.
Consistent policy
Penalty and waiver rules are applied transparently.
Fewer disputes
Statements and operational status originate from connected transactions.
Reduced finance workload
Less manual schedule maintenance and repeated reconciliation.
Stronger financial reporting
Contract, billing and accounting remain synchronized.

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07

Give brokers a controlled place to work

Broker Management

Support self-registration, document review, agreements and renewals. Approved brokers can access permitted inventory, offers, statements and commission information.

How the workflow runs

  1. Broker self-registers

    The company and users submit structured details and required documents through the portal.

  2. Broker department reviews

    Validate completeness, classification, compliance and duplicates using configured workflow.

  3. Approvals are completed

    Route registration, exceptions and commercial setup to the correct authorities.

  4. Agreement is executed

    Generate agency agreement and NOC, send for e-signature and store centrally.

  5. Broker receives portal access

    Expose permitted inventory, offers, bookings, statements and agreements.

  6. Renewals are monitored

    Track expiry, request replacement documents and suspend access when required.

Controls built into the workflow

  • Configurable registration approvals
  • Mandatory and expiry-based documents
  • Integrated agency agreements and NOCs
  • Role-based portal permissions
  • Developer-controlled inventory exposure

Ownership and follow-up

SLAs cover application review, rejected-document replacement, agreement signature, commission query and renewal. Automated reminders go to both broker and internal owner.

Problems this module addresses

Onboarding is email-driven

Applications, trade licenses and compliance documents arrive in unstructured threads.

Compliance status is hard to maintain

Expired, missing or rejected documents are discovered late and block transactions.

Agreements and NOCs take too long

Manual generation, signature and storage slows activation and renewal.

Brokers lack self-service visibility

Repeated requests for inventory, statements and commission updates create avoidable workload.

Capabilities
Self-registration portal
Capture broker entity, contacts, licenses and supporting documents.
Document remediation
Allow upload of missing, rejected or expired documents without email.
Approval workflow
Configure broker department, compliance and management review stages.
Agreement automation
Generate, e-sign, store and renew agency agreements and NOCs.
Broker portal
Provide statements, commission status, agreements and transaction visibility.
Sales enablement
Allow permitted brokers to view inventory and create offers or bookings.
Management visibility
Onboarding funnel
Submitted, incomplete, under review, approved, rejected and activated.
Compliance dashboard
Missing and expiring documents by broker and due date.
Agreement status
Draft, sent, viewed, signed, expired and renewal pending.
Channel sales
EOI, booking, SPA and value generated by broker.
Commission status
Eligible, approved, invoiced, paid and disputed amounts unit-wise.
Portal activity
Logins, offers generated, inventory viewed and actions completed.
Business benefits
Faster activation
A guided digital process helps reduce incomplete submissions.
Lower support demand
Brokers access status and documents without repeated follow-up.
Safer channel governance
Access reflects approval, agreement and compliance status.
Better broker experience
One portal supports sales, documents and financial visibility.
Higher channel productivity
Permitted inventory and offers are immediately actionable.
Stronger performance management
Developers compare broker activity, conversion and value objectively.

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08

Control spend before the purchase order

Procurement Management

Check budget and authority at the request stage. Carry the approved request through quotations, exception review and purchase order approval.

How the workflow runs

  1. Raise the purchase request

    Requester defines requirement, project, cost category, specifications and required date.

  2. Validate budget

    Check available budget and route configured bypass requests as formal exceptions.

  3. Approve by monetary matrix

    Assign approvers automatically based on amount, category, project and authority.

  4. Convert approved PR to RFQ

    Invite qualified vendors and collect comparable quotations through a controlled process.

  5. Evaluate and document exceptions

    Enforce minimum quotes and capture approval for higher bids or sourcing deviations.

  6. Approve and issue the PO

    Complete final authority, create the purchase order and expose it to the vendor portal.

Controls built into the workflow

  • Budget availability validation
  • Configurable monetary authority matrix
  • Minimum quotation enforcement
  • Higher-bid and bypass exception approval
  • Complete PR–RFQ–PO audit trail

Ownership and follow-up

SLAs can govern PR review, budget exception, RFQ response, evaluation and PO approval. Escalations reveal whether procurement, budget owner, vendor or management is holding the cycle.

Problems this module addresses

Budget is checked too late

Requests progress before funds are confirmed, creating rework or uncontrolled commitments.

Quotation policy is inconsistently applied

Minimum quotation requirements are bypassed without a structured exception.

Higher bids lack defensible rationale

Non-lowest selections can be approved without documented technical or commercial justification.

Approval authority is difficult to prove

Monetary matrices are interpreted manually and supporting evidence remains scattered.

Capabilities
Purchase request management
Capture structured requirements with project and cost ownership.
Budget validation
Check availability before commitment and control authorized bypass.
RFQ management
Convert approved PRs, invite vendors and maintain quotation evidence.
Quotation controls
Enforce minimum bids or route a documented exception.
PO approval
Apply the approved monetary matrix to the final commitment.
Vendor portal
Support vendor registration, RFQ response, document and PO visibility.
Management visibility
PR pipeline
Requests by status, value, project, owner and ageing.
Budget impact
Requested, approved, committed and exception value against budget.
RFQ competition
Vendor invitations, responses, quotation count and comparison status.
Exception register
Budget bypass, insufficient quotes and higher-bid selections with reason.
Approval performance
Cycle time and SLA by approver, threshold and department.
Vendor performance
Response, award, pricing, delivery and compliance indicators.
Business benefits
Pre-commitment control
Budget and authority are checked before the organization commits.
Defensible sourcing
Every exception contains justification, evidence and approval.
Faster purchasing
Automatic routing removes uncertainty about the next approver.
Better competition
Quotation compliance and vendor participation are measurable.
Audit readiness
The complete decision trail remains attached from PR to PO.
Connected finance
Approved purchasing commitments flow into accounting and payment processes.

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The controls that connect every module

Assigned ownership and SLAs

Track responsibility, due dates and escalation for each workflow.

Notifications and approvals

Route reminders and decisions through configured system, email and WhatsApp integrations.

Connected accounting

Keep approved commercial events linked to the relevant financial entries.

Common lifecycle questions

Yes. The described platform supports direct bookings as well as conversion from an approved EOI. Both routes follow the configured customer, commercial and payment checks.

Eligibility is configurable. Payment status, SPA signature, dates and other agreed conditions can start different workflows.

They support demand generation and conversion across the journey. Approved brokers use permitted inventory and commercial terms, with access governed through the portal.

The agreed implementation scope defines account mappings, revenue rules, signature services and communication integrations. These are configured and tested against approved business scenarios.

See the lifecycle using your own business scenario.

Walk through your projects, approval rules and reporting priorities with our team.

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